I was sent a one hour time slot for delivery between 11.50 am and 12.50 pm - sounded really efficient. I waited in as directed, but no delivery by mid - late afternoon. I contacted go-electrical who in turn contacted their courier company to ascertain the problem. I was told businesses were being delivered to first and that private deliveries would be done after???? My order eventually arrived at 17.30 - 18.00. So, I had waited in all day as informed, when I could have been doing other things. If I had taken no notice of the informed time slot and been out when the item was delivered, I'm sure I would have been made to wait even longer for a re-delivery, made to feel like a low-life and possibly charged.
I have years of experience with deliveries and have to say I would prefer Royal Mail anytime and with whom I've rarely had a problem, but with the few courier companies I've dealt with and the relatively few deliveries by them, I don't know how they exist and I'm surprised they are still in business.
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