Ordered the Humphrey's Corner, Lottie Princess Bundle bale, which was cheaper than anywhere else I could find. When it came (very quickly) the bumper had a slight mark on it, I rang the store who were very polite and helpful. They asked if I could send a photo of the mark to speed things up, rather than me send it back and it be changed from there, they then sent on the picture to the suppliers so that they could despatch a new bumper to me. I did this in the morning and by the afternoon I received a phone call saying it had all been approved and they were sending me the bumper out recorded delivery the next day. I did not have to return the whole bale which was great as it was only the bumper that was marked. They also included a prepaid stamp so that I could send the marked bumper back once I received the new one. The new bumper also came quickly. Lovely people, lovely price and very quick service, couldnt have asked for more!
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