Compte - Fiona Deaves´

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Frustrating and exhausting!

Constantly passed from a Better Bathroom Representative to Palletways to no avail. Very poor service and very frustrating. Was told on numerous occasions I would receive a call back from both Better Bathrooms and Palletways. Out of about 20 phonecalls, was only called back twice! I had to rebook a joiner 3 times to instal a shower screen and turn him away 3 times at my cost! I then had to speak to the Design Team for the hose feed for the Cascade Waterfall Freestanding Tap. Just for your information, this hose is WAY TOO LONG for the tap structure. I tried to source another one with no success and had no success with your side either. If I had known that I would be left with hose feed sticking out everywhere (as the base unit was too tight to hold the extra hose), I would not have purchased it. Even my Project Management Team were shocked at the poor design. I certainly will not recommend using Better Bathrooms to any of my friends. Nor will the Project Management Team who oversaw my renovation.

Compte - Fiona Deaves´

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Fiona Deaves
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