I have been using Mark for a couple of years for all my expedition gear and have always received fantastic customer service.
mark is always open an honest with his reviews of products when asked for suggestions and has even recommended other parties products that would fit our needs better!
First class service and always offers a brew when visiting ;o)
A great range of trusted products covering almost everything a traveler could need
I've bought a few different items from Touring Gear over the past few years. The products are always good quality and reasonalbly priced. Placing orders is nice and easy and they arrive super quick and are well packaged.
Have ordered from them a couple of times, great service. One or two things were out of stock and I received an email about 2 hours after I placed the order explaining that. Every thing else arrived the next day. Will use again without reservation.
struggled to find the part for a Coleman lantern anywhere else. their communication was efficient and it was dispatched almost immediately.
Only reservation is that the postage could have been cheaper given the weight of the item - it was a bit over packaged.
I ordered my melamine dinner set from Touring Gear over the phone after checking their stock level (I couldn't get this particular set anywhere so was delighted to find they had in stock). I placed my order mid-afternoon and received email notification confirming my order had been pleased, then a bit later one informing me my order had been picked and then another shortly after informing me my order had shipped. My dinner set arrived at 9.05am the next morning! Fabulous service, would not hesitate to buy from Touring Gear again!
I emailed Mark to check that I could drop in to pick up what I was after and we spoke on the phone before doing so. He's a really nice guy with massive enthusiasm for touring gear and the stock is great quality.
This is my new 'first stop' for checking out kit!
mark was friendly knowledgeable and naturaly eager to make sure you are happy with his service, which is second to none! his website is easy to navigate with plenty of quality gear available! ive already recommended touring gear to my friends, and look forward to doing business with him again!
You could not want for a better service from an online retailer, great product, brilliant services and wonderful packaging, arrived when said it would, so all in all cannot fault Touring Gear, use them and you will be not be upset.....
Pour répondre en tant que professionnel, merci de vous connecter sur votre compte business.