Having installed a new electric radiator, I wanted the ability to have it coming on and going off just to dry our towels in the summer, and for longer in the winter. This item does just what I wanted it to do and easy to install/operate.
Towel rail received two days after placing the order. My only niggle is with the ends of the side rails which have clear circular grooves where they were sawn. Otherwise, very pleased with the quality.
We purchased two radiators from Geyser (the "Circolo Blanco" model) and we can genuinely say that Geyser offered top quality service and that the products are worth the investment. We initially ordered a different model but after delivery we decided that its was not something that would fit well with our interior décor so we phoned up Geyser to return the products after we placed a new order with them for the Blanco ones we decided to get. Everyone we've spoken on the phone was polite and happy to assist and we got the refund promptly for our original order.
A few weeks ago we installed our electric radiator in our new conservatory, you could tell as soon as it was taken from the box that this was a quality bit of kit, installation and commisioning was dead simple and we were not dissapointed when it was switched on, we have it mounted on the wall of our conservatory and the heat the twin elements gave out was impressive to say the least, we purchased the "Circolo blanco " with 1.2 kilowatt output and a timer so I can time it to come on with the rest of the central heating in the house and suffice to say it does a superb job, no hesitations in recommending this product.
As with most other reviewers, geyser radiators were brilliant. Superb radiator, very very stylish unlike anything in major retailers, incredible price (and equivalent I saw was treble the price at geyser)
Spoke to one of their customer service reps before hand, very helpful. Packaging was excellent, radiator top quality, very easy to fit.
The only tiny niggle is no online tracking of package
Bought goods online three times in the last month and the best feedback I can give was recommending you to a friend in the trade who wanted to know how I could get items at competitive prices with next day delivery.
Excellent service, good comms and next day delivery... Head and shoulders above most companies I have used.
Product arrived battered with parts missing and no instructions. Requested missing parts, received wrong ones, requested again, received whole new set of fixings for a different radiator....I'm hoping my plumber can sort through all the parts when he has a go at fixing...I'll update when installed...
Delivered wrong products and I had to pay for return and so it cost me more time and effort than I would wish. They did refund me but not fully and so would never use again.
I'm thrilled with the heated towel rail supplied by Geyser. It arrived as promised, with full fitting instructions, in perfect condition and within the times stated.
It really is one of the finishing touches making my new bathroom looking like a top end hotel.
Delivery was excellent to Ireland
All items arrived and it was simple to install.
the towel rad did however seem to be very light and thin. We bumped it on an edge during installation and it got a small dent easily, so be careful.
My Towel rail radiator arrived promptly and in good condition. It keeps the room nice and warm .There is a slight problem with the design. The main tubes and towel rail shortcicuits the heat flow so the radiator part takes some time to get hot.
The product looks very slick and heats very well. I really liked the minimalist design.
I looked for a good modern electric towel rail and radiator for a small bathroom. Your site was miles better than any of the other providers giving excellent technical and installation information. Easy to order and very fast delivery. Excellent over all experience.
we are extremely pleased with the two electric radiators that we purchased. We also purchased timers and found these easy to programme. The plumber who was working on the fitting of our room even admired them and said how much easier they were to install than having to put pipework in. Also they were delivered the day after they came in stock as promised
The radiator and valves look and perform fantastic. It has finished off our new kitchen to perfection. The goods arrived next day as promised and packed in wooden packaging to ensure they arrived as they were sent. Couldn't rate them highly enough
I'd looked through many sites that sell electric towel radiators and narrowed it down to 3.
The reason I went with geyser was due to the value, colour, a good guarantee and free delivery.
The good friendly customer service was an added bonus.
If I ever need anything else in future geyser will be my first choice.
Many thanks J Hatton
great product range thus found just the towell rail for the job even the client was happy with my choice! didnt catch the ladys name who took the order but what a breath of fresh air it was to talk to a sales person that cared, well done John @ edenbriar ltd
Afraid only ordered towel ring to fit to our bathroom in our holiday home. Arrived very quickly and when we were happy that it fitted onto our radiator we then ordered a second towel ring. Again very quick delivery. All in all a very easy purchase. Thanks .....
I bought a small heated towel rail to provide additional heating for my bathroom. As I'm local to the Bury showroom I called in. The staff were very helpful; the gentleman there gave good advice - and pointed out some things that I'd not have thought of myself. He also showed me a lot of information on the website that helped me make the right choice.
I ordered over the phone and collected myself, so I can't comment on the delivery service, but I was very happy with the sales service I received.
Woukld buy from you Geyser again.
All the products are exactly as "it says on the tin".
It starts with the telephone. You cannot actually contact the company (highly irregular). Instead, you have to call them then they remember your number and call you back, or so it goes in theory. I called several times and never received calls back and it was only through persistence and emails I received contact. When I received my goods, I had terrible problems communicating some minor damage and the important fact that they had forgotten installation instructions. I never received them nor a replacement for the damaged brackets. I haven't had the radiator installed yet but fear the day it is in case there's a problem. In today's consumer savvy world, people should not be fooled by slick websites such as those of Geyser. They may be all singing and all dancing but when it really counts, when the consumer relies on great post sales service and, importantly, the simple act of straightforward telephone communication, I personally found Geyser woefully lacking. If it was a school report, I would be marking them: "must try much harder!" Will not use again.
Lovely curvacious lines in stainless steel pleasing to the eye and perfect for a large sized bathroom. I had seen this item originally for 3x the price that Geyser had it on offer. So on top of everything else this was a good bargain
Goods easy to order and delivered on time. Had a couple of fixings missing from box (manufacturer fault) but rang Geyser and they sent me some for the next day no problem. Product (heated towel rail) good quality. Would use Geyser again.
easy to order on line without any need for help ! Order was delivered promptly and arrived well packaged. Item was just as described and fitted without difficulty.
My towel rail looks trendy and gorgeous and heats the room just as well as my old radiatorr which I was worried about. Looks very smart on my new porcelain tiles
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