I my order number is 400076166 my names is james magennis, I bought a pink electric car, last week, I built it for my daughters birthday, it is not charging I have sent fun4kids numerous email about this I have had no reply or contact from them over this problem, I've been waiting from Friday to hear from them, I have a very upset 4 year old girl, I would like a answer ASAP
the service was brilliant! easy ordering, could track my order when I liked and it arrived promptly and packaged great! can't wait to my little lads face when he opens it on Christmas day.
i would highly recommend this company for selection of kids ride on toys, i ordered my 7 year old the razor motorbike and it arrived in two days, so superfast delivery and customer service was very friendly and helpful, i will definatly use again xx
We tried to purchase this scooter for our little
Girl but everywhere had sold out. Then I
Found kids 4 fun website & they had 1 available. As soon as it was ordered there promise was as good as their word, it arrived
At the door...excellent service..!!
I Pre ordered the product on the Monday and sent an email asking when it would be back in stock and the email was answered within a couple of hours, I received my order on the Thursday. Fantastic company will use again!
Recently purchased an electric scooter. Grade B expecting a few scratches here and there, especially for the price less than half the cost of a grade A item. But have to say was in excellent condition. Can't wait to see it in action. One slight niggle was that the item was supposed to arrive within 2 days but it took a week. Would use this company again - highly recommended.
From order to delivery was 3 days, couldn't believe it. Had been looking at the scooter for a while, this is the best price on the market by far.
My son will be one happy little bunny come Christmas morning.
Thanks a million.
most of the time we order through the internet , it's been okay, but we would now tell our friends switch to Fun4Kids for a stress free ordering ,
Thank you keep it up
Bought an E300 for my 9 year old from fun4kids grade b stock as couldn't find any in store anywhere else. Was told it may have small imperfections or damaged box but as long as it was superficial I'd be happy. Order arrived quickly. Box was damaged but was in another box to protect it. Small scuff on the stand on part but it works perfect! Will have a very happy boy Xmas day :-)
BRILLIANT SERVICE ONCE AGAIN I USE MOST YEARS AROUND THE XMAS PERIOD AND NEVER HAD ANY PROBS ALWAYS FAST DELIVERY A*** SERVICE A PLEASURE TO DEAL WITH. THANK YOU.
This is a great scooter my son has enjoyed this and have recommended to my friends who have ordered for their children for Christmas.
Fast delivery also had a query about the stand so emailed customer services and replied very quickly with explanation.
Bought a razor e100 for my daughters birthday. I found that fun 4 kids were extremely competitive on prices. With it being close to Christmas I was made up when I found that you can pay using the 'pay later' option, freeing up more cash for Xmas presents. Delivery was pretty painless but slightly longer than detailed on the website, but hay, it is soon Christmas so I suppose it can't be helped. Maybe a more accurate delivery time could be indicated in future. (A.M or P.M delivery etc). Other than that though, made up and I'm sure we'll be using fun 4 kids again in the summer for our pool etc. thanks
I HAVE ORDERED A MOTORBIKE GREAT PRICE BETTER THAN HIGH STREET WILL NOT SEE IN SHOPS EITHER NOT ALOT IN SHOPS FOR BOYS ELECTRIC MOTORBIKES FOR 3-7 YEAR OLD FAST DELIVERY AS WELL AND FREE DELIVERY AS WELL OTHER PEOPLE CAN TAKE UP TO £18 FOR THAT.NOW I HAVE ORDERED A ELECTRIC SCOOTER FOR 9 YEAR OLD GREAT SITE
It was so easy to order. I could'nt believe how quickly my order came. The quality is outstanding. My sister bought a car locally for her son and it looks nothing beside the two that we bought from fun4kids. I would'nt buy from anywhere else.
Delivery of the car was very fast. There was A problem working with on remote control but a superb, speedy and personal after sales service. Would have no hesitation recommending and would do business again.
Bought an electric scooter for my son for Christmas. I purchased one advertised as reduced due to damaged box to allow me to afford the better model. Will admit to being a little apprehensive but I couldn't of been more wrong!! The scooter arrived the following day and I had been kept fully informed of dispatch times etc. The scooter was as stated in a slightly damaged box but the scooter inside was in mint condition..not a mark on it!! I did find that the seat and post was missing, so emailed the company and within a few hours received a very apologetic response, ensuring me of an immediate dispatch of my missing part. This then arrived at 8am the following day, again in mint condition!! Customer service to this standard has unfortunately become a rarity these days!! I would highly recommend "Fun4Kids" and with five children will definitely be back for more in the future!! Thanks!!
Recently bought a Racing Red Rocket Raptor and I was kept fully informed of the delivery date by Garry Mills as the Red one was out of stock until the following week.
When we eventually unpacked it we found that the strong cardboard box had taken a bash on the side in transit resulting in a broken footrest. One call to Garry and a confirmation email resulted in a replacement being immediately despatched.
100% for Customer service and communication.
As for the Rocket Raptor Quad Bike, we watched the promo & tube video and bought on the strength on that.
We had no issues building it and the quality looks to be fine, as it's a Christmas present for our 3 yr old Grandson only time will tell if it can stand up to his use. But again I feel happy with this company knowing that I would be able to purchase spares.
So in conclusion, A very good company with excellent after sales service. 100% satisfied customer.
Ordered a Ride on for my Granddaughter. Delivery estimate 11th November. Actually arrived 5th November. Delivery by TNT in perfect condition. Contacted FUN4Kids about award points and received an immediate reply. I will use them again and I will recommend them to family and friends.
Ordered scooter for Grandson's birthday..........absolutely painless!! Easy to order online, communication efficient & good delivery service. Thank you, I shall have a very happy Grandson on his birthday & I'm relaxed knowing I have his present.
Have bought a quad bike from fun 4 kids before and once again the service has been first class. Easy to build with a bit of patience. Grandson was thrilled and had the hang of driving it with dual speed within minutes. Would recommend this company without hesitation.
Item arrived day after being ordered - excellent service. Took a little time to put together but no major fall out with other half. It's for Christmas so cannot yet comment on how good a present it will turn out to be.
I was generally posse off tbh.
I bought a hottub which ceased to work after a day. Needless to say I contacted them expecting a replacement but they refered me to their manufacturers, instead of sorting the problem themselves. Their manufacturers were helpful however.
I ordered the Audi R8, it came with no parental control which it stated it had on the website I contacted fun4kids and they apologised ad its what the factory sent. I get that it wasn't their fault but they offered to collect the car back and give me a full refund. I sat in all day Friday and nobody turned up I sent message after message got no reply finally today they asked me what day to collect the car I've said tomorrow but we will see. I'm so unhappy with this as I need a full refund before I can order my son one from somewhere else. Unless my problem is sorted I wouldn't recommend this company at all
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