Avis - Bravofly

Avis - Bravofly

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Don't use them

Went on to Skyscanner to find a return flight within USA to link with an international flight I purchased on behalf of a not-for-profit organisation. Found the best price which happened to be bravofly. Never used before but thought if it was on Skyscanner it would be OK - BIG mistake! Couple of weeks after the purchase they sent an email to say one flight of the return leg had been varied and did I want to cancel. They stated that as it was only changed by 20mins it would not be refundable. Fair enough, except there were two legs (for the one return journey) and yes the second was only changed by 20mins, but the first main flight was changed by over 2 hours making it impossible to connect with the returning international flight. Called their Australian number but the agent refused to accept that the first flight had been changed, even though I had the booking confirmati from them showing this. Emailed to challenge this, waited 2 weeks for a reply - which was very brief and basically said 'no refund', unless I had paid extra for a refund - which must have been in the fine print when I booked because I did not see it. Their claim before (again which must have been in the fine print) was that if a flight is cancelled and another offered within 3 hrs there's no refund. So despite 2 flight changes just short of 3 hrs, no compensation. Outrageous!
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DON'T USE THIS COMPANY

-Consistently failed to reply to my emails.
-Took 3 weeks to inform me that my flight had been canceled.
-Are unwilling to refund me despite having previously agreed to do so.

Absolutely appalling service! Don't use them - it is not worth it.
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Avis d'un client ayant passé commande

Booked my Honduran flight but didnt mention I may need Documented proof of onward travel

When I arrived at Heathrow for my flight to Honduras on 03 Dec 13 the Check In Desk told me that they would not let me board the flight as my Return flight was on 04 Apr 14 which was 4 months later!

When I asked Why?

They responded that Honduras Only gives a 3 month Travel Entry.

I explaiined that I would be travelling all around Central America and before this 3 months expired I would be visiting Mexico/Belize/Costa Rica so would be leaving and re-entering the Country later, thereby getting another Entry stamp.

She made a call and said the Pilot would Not allow me to board the flight.

I asked Why had KLM Not Advised me of this when I purchased the Ticket (via Bravofly the Agent) in the first place and What I could do!

She told me the Agent/Bravofly should have made this clear and I would need to purchase another Ticket showing my Departure from Honduras before the 3 months expired as I had No documented evidence of onward travel!

I was directed to the KLM Ticket Desk where I Purchased a flight from Honduras to Costa Rica at a cost of £273.30.

I was extremely annoyed but felt I had no other Option if I wanted to make my flight!

As you have probably guessed, On arrival in Honduras No one asked for an onward Ticket neither did they ask how long I was staying, or if I would be leaving the Country before my return flight!!
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Avis d'un client ayant passé commande

Bravofly are a good company

I booked my return flight through Sky Scanner and I knew nothing about Bravofly before I booked my flight. I received a couple of emails to confirm my booking almost immediately after booking on Sky Scanner. There were no problems with the booking at all. The flights happened, just as the email had said they would. The only other thing I had to do, was provide some more details and a small payment through the ryanair website before flying.

However, during this time I kept trying to check out Bravofly on the Internet- and kept reading scare stories or blogs. Eventually I emailed Sky Scanner who were excellent and responded very quickly even on a Sunday night. After that reassurance I didn't worry too much more and the holiday was a lovely break. Thank you, both to Bravofly and Sky Scanner for providing a professional service and helping me find the best flight times and airport connections to make it easier for my hosts in Spain and my family in the UK.
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Avis d'un client ayant passé commande

Hassel free booking

I would be happy to use Bravofly again they had the best prices and their booking site was so easy to follow we flew with Ryanair and the email sent by Bravofly to print boarding passes was very impressive. Would be happy to recommend to friends and family.
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Avis d'un client ayant passé commande

Bravoilliant

The booking was easy, however the only thing I couldn't do was select my seating in advance
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Avis d'un client ayant passé commande

Exellent booking agency for flights

I'd certainly recommend Bravofly. The deal I got was good value and access to my booking via their website was easy
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Avis d'un client ayant passé commande

A spot on service

Easy to find cheap and reliable service
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Cheap and cheerful in the clouds

Booked a really cheap flight to Tenerife last month with Bravo-fly.it was such an easy booking system(even for an computer novice like me.) I had lots of e-mails to confirm my booking which assured me and when my flight was changed they informed me early and checked to see if I had received it. I liked the way they always used my my name on e-mails it made me feel as though they cared about my flight. Try them next time ,you will see what I mean !
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Avis d'un client ayant passé commande

A very easy booking experience, quickly matching what I wanted.

I was able to find a number of options to suit my flight needs and make the selection very easily.
Regular updates and communication helped keep abreast of schedule changes.
I would definitely use Bravofly again and recommend to friends.
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Avis d'un client ayant passé commande

Easy to book and excellent price good value for money would defiantly use again

My sister and I organised a birthday weekend in Dublin the cost was very readable and alloed us gobo so much more on holiday
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Avis d'un client ayant passé commande

would fly with you again

we had a nice flight booked through bravofly
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Avis d'un client ayant passé commande

Bumpy

Great flight to Budapest smooth landing. Great flight back. Slow trolly dolly service and long wait for my hot dog ketchup condiments which i asked for at time off hotdog order. Hot dog was cold by the time i got it and the bread was stale. Very bumpy landing on way back. The flight there was faultless.
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Avis d'un client ayant passé commande

Pure pleasure

A hassle-free start to our holiday!
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Quick and easy

We have never book with Bravofly before and found the experience quick and easy to book. The only let down we could'nt seem to contact them by telephone. Whether e-mail may have worked we don't know we never did. We like to talk to someone to ask question.
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Avis d'un client ayant passé commande

Hassle free service enabling me to book Ryanair on a mobile device easily and without all the crap extras being shoved down my throat that Ryanair normally tries to screw you over with, thanks!

Hassle free service enabling me to book Ryanair on a mobile device easily and without all the crap extras being shoved down my throat that Ryanair normally tries to screw you over with, thanks!
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Avis d'un client ayant passé commande

absolutely perfect!

every thing went perfect no problems whatsoever
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Avis d'un client ayant passé commande

Travel without hassle!!!

Excellent service, efficient, precise, easy to use site, SPOT ON.
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Avis d'un client ayant passé commande

!st class service at cheap prices

I used trustpilot, they provided me with a more than satisfactory service, please use them u will not be disappointed. thank you
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Avis d'un client ayant passé commande

Great experience

I have now made three trips care of Bravofly and two were to rather remote, out of the way places. The third was a more well-trodden route.

I was impressed with the efficiency and smooth process involved in all the trips.

Great job all round!

www.bravofly.co.uk Details

Cheapest flights with one click

Use our innovative search engine to find the best deal from over 400 airlines

Free SMS Booking Confirmation

Always on the move? We send a complimentary booking confirmation to your mobile

24/7 Support from our Travel Specialists

We guarantee round the clock support from our operators in order to make your trip as smooth as possible from start to finish!

About this company

Search and book flights using our unique and innovative price comparison engine. You can compare and book flights from over 400 low cost and traditional airlines worldwide as well as creating your own package by taking advantage of the many hotels and car hire we have on offer. We’re here to look after you from door to door so anytime you need to check something about our trip please contact our Customer Service who will be more than happy to help you with your query.

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