Avis - Bernards Bins

Avis - Bernards Bins

Excellent
9.3
sur 0 - 10
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Avis d'un client ayant passé commande

Fast delivery, quality product.

Product was as described, delivery was fast, no problems at all.
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Avis d'un client ayant passé commande

Fab company. Prompt delivery. Good communication.

Would recommend.
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Avis d'un client ayant passé commande

Ok, speedy, decent product

Fast delivery, good communication on progress. Poor packaging, 1 shelf received with damaged corner. Need protection on corners to combat carriers "gentle" handling!
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Avis d'un client ayant passé commande

very good second time we have used ! great service price and fast delivery

very good second time we have used ! great service price and fast delivery
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Avis d'un client ayant passé commande

Piece of cake to buy, piece of cake to put together

Easy enough to sort out what was the best buy and value for me and was able to send it to another address for pick up with no problem . I was a bit confused when the e-mail invoice notification came from Big Dug, as I didn't realise that Bernard's Bins were part of Big Dug so I thought that initially I had inadvertently bought 2 sets of shelving. A bit of cross checking confirmed I hadn't, tedious to do but no problem in the end. Don't bother buying the connectors to secure one set of shelves to another, a couple of (much cheaper) bolts will do it and if you put then in the right place you can't see them.
bernardsbins.com

Réponse de bernardsbins.com

hi Mr Mahoney,

I've very sorry for the confusion the email caused you. all the emails related to the Bernard Bins orders should come from sales@bernardsbins.com. do you still have a copy of the incorrect labelled email that you received so i can look into how it was created so i can ensure future customers are not confused.

if you could send to markbroadbent@bigdug.co.uk that would be great.
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Avis d'un client ayant passé commande

"Bin" well pleased!

Good value will order more soon
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Avis d'un client ayant passé commande

Bernies is the b----cks

Won it in an auction. Was going to buy one anyway. Exactly as described, delivery brilliant what more can I say? Bernies is the b-----ks
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Avis d'un client ayant passé commande

Great products - great communication - great delivery - great transaction

Really needed an answer to our chaotic larder problem and the size 56 plastic storage bins were exactly what we needed and with next day delivery it is job done !! Thanks
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Avis d'un client ayant passé commande

Quality product at an affordable price

The product was everything I expected it to be. Good quality, easy to assemble. Clear written instructions with the item but not needed as assembly was quite straightforward. Speedy delivery and well packaged. I would certainly commend this company to others.
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Avis d'un client ayant passé commande

Very good service, nice quick delivery

The item was very reasonably priced and arrived very quickly.
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Avis d'un client ayant passé commande

Outstanding Customer Service!

Outstanding customer service! Although very well packed the item I'd purchased had become damaged during transit. Bernard's Bins were absolutely fantastic; they organised a replacement which arrived the very next day! Pleased to see good old fashioned customer service still exists. Highly recommend this company!
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Avis d'un client ayant passé commande

Bernards Bins Fantastic

Bernards Bins customer service was Fantastic. Delivery details very precise and would use again
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Avis d'un client ayant passé commande

Really great product - attractive looking, good quality and excellent value!

I am refitting a study and other ares and decided to start utilising Bernards Bins' pine bookshelves. Having puchased three of the smallest sizes, to see how they shaped up, I will eventually be buying more of them in a range of sizes. The wood is of good quality and certainly strong enough for the job in hand. They can be fitted together quickly. The wooden planks are made of glued and scarphed sections, which were well finished. Scarphs and sections would notice if the wood is left plain, stained or varnished, as with other furniture boards. I have painted mine, however - as always intended - and they look great.
Highly recommended!
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Avis d'un client ayant passé commande

EXCELLENT

EXCELLENT SERVICE AND PROMPT DELIVERY, WITH NOTIFICATION WHAT MORE CAN YOU WHANT, WILL USE BERNARD BINS AGAIN AND WILL RECOMMEND TO OTHERS.
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Avis d'un client ayant passé commande

Great

Good quality product. Delivered very quickly.
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Avis d'un client ayant passé commande

Fast delivery, fair product

As discribed fast delivery
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Very good

Use them any time
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Avis d'un client ayant passé commande

good try - good value

We are BigDUG customer 438725 and this review is of BigDUG order 442402.

The item was two sets of small industrial racking. Sold on eBay it was cheaper than used items on offer, once free transport was taken into account. The despatch was very prompt. The goods were of good quality.

The first fault for BigDUG to note was that the one day service turned into three days. This was a failure of the (UK Mail ?) depot in Exeter I think. The tracking seemed never to get beyond Gloucester until well after the Exeter delivery. The depot determined that a special large vehicle should make the delivery but it was short of the appropriate driver. The resulting backlog seems to have kept our delivery over a second day. The actual delivery was dropped outside our door with no attempt to involve us in receiving or signing for it.

The second fault possibly goes back to the manufacturer. Each set of racking came in two parts: the chipboard shelves and everything else. Everything else was in a cardboard sleeve 1800mm long. That sleeve carried the (relatively heavy) steel uprights and beams; the soft cardboard flaps at each end of the sleeve were unfit to contain these pieces. The end flaps seem to have been reinforced with cling-film, perhaps by the carrier during their journey. I was lucky in that one sleeve remained just intact; the other had completely failed at both ends, so that it was difficult to pick up the sleeve without its contents sliding out in both directions.

Each sleeve contained an illustrated list of contents and instructions. Neither the list nor the instructions mentioned four little black plastic caps presumably intended as either feet or caps for the steel uprights. These four caps were in the intact sleeve but were (the only components) all missing from the broken sleeve.

It seems to me that (1) the sleeve packaging should be reinforced at each end and (2) the black caps should be contained (perhaps with the instruction sheet) in their own plastic bag, to be taped to one of the heavy components in their package.

I would be very glad to receive the four missing black caps. I am using the ones I have as feet for one rack and I am locking the two racks together. The assembly is unbalanced (and the floor will be damaged) because I do not have these missing items.
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Avis d'un client ayant passé commande

Great quality

Very fast delivery and great quality and value for money I am having to buy some more for my mother
Because once she noticed how versatile they are
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Avis d'un client ayant passé commande

Great handy items

Handy to sort out everything , so now I know exactly where everything is I don't have to spend time looking

bernardsbins.com Support

A propos de...

Aller sur Bernards Bins

Information contact

Appeler le 0845 9000 245
Nous trouver Green Lane
GL20 8HD tewkesbury
Royaume-Uni

Catégorie

Mobilier de bureau

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