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Update from previous review. There was a bit of friction between me and company now it has been solved. I guess i was a bit mean towards slrHut company as there were few frictions on item delivered and i lost my temper. Now i am cool down and thinking with a cool mind. Its human nature to make mistake anyway. The price on Canon 5D mark III was unbeatable. The lowest so far i have seen service was fast. Item came to my door with in weekend of shipping really pleased with that speed and the courier service used. Camera came on a big box( lens and camera body box) but i don't mind. Thanks for service. lovely 4 star as those problem could have been solved a bit quicker. any way i would recommend to my friends. :)
I will admit that when researching SLRHut I was sceptical about the reviews here. It did seem "too good to be true", yet in all honesty I will not hesitate in using them again, and highly recommend them.
Yes, there was an attempt at a pushy (not that pushy to be honest) "additional sales" call, but - as a business woman - I remained resolute. I knew what I wanted, and what I needed, and I was sticking with that.
An items with a delivery of 7-14 days turned up 3 workings days later. Tracking was excellent. I knew where my item was every step of the way.
Only 1 beware: They state that you should check the item(s) before signing for them. The delivery companies will not allow this. You could end up in a catch 22 if the item is damaged en route, but given the excellent packaging I doubt this would happen.
After a few reservations over purchasing a SLR camera from an overseas company I decided to go for it as the offer was to good to miss out on. I have no regrets! the camera arrived in 3 days the customer service was excellent and I'm already looking at purchasing other products from SlrHut. I recommend them to anyone looking to get a bargain.
Everything arrived as it should in 3 days. There was a small mix up with my email address, but it was all sorted out promptly and professionally. Would certainly use SLR Hut again and would definitely recommend.
After searching the net for a decent dslr camera for an affordable price for a gift I stumbled across this site. Prices are very competitive to other sites on web. After placing my order I had a representative call me to confirm my order and also offer me extra deals i.e extra battery, upgrade sd card, extended warranty etc. The goods do come from the US but don't be put off. It does take a while to get through on the phone line to this company, but think that must be due to high demand. Who I d id speak to were very friendly and helpful. This company use DHL and once the goods have been dispatched you are given a tracking number and you can track your purchase every step of the way! Amazing service. I will certainly be purchasing from here again and recommending them to friends and family.
I found SLR Hut to be very good in terms of customer service - they always relied promptly to emails, and my initial phone calls were very well advised too. I knew which lens I wished to purchase and got through very quickly to a rep in the US who was knowledgeable and very friendly. He also advised to make the purchase via the phone so he could process immediately. He also answered my questions well about warranty and shipment. There were some initial problems with my payment going through but that was down to my bank running fraud checks. Once resolved I was kept up to date with where my order was.
The only time I did have to make contact myself was when a few days had passed and I'd heard nothing - however was immediately assured my lens would be on it's way and sure enough it was.
The lens was perfect and the best price on the market having researched extensively. Delivery times could have been quicker, it's definitely not the fastest service but I felt confident throughout the entire process my order was being looked after and I would have no hesitation in purchasing from SLR Hut again.
This is my first ever purchase of SLR camera for my husband (surprise present) , usually I buy things with him as he knows all the technical bits, I choose to do it online.I did a little bit of research and came across Canon EOS 600D. when i made my order i wasn't aware of that SLR Hut is actually based in US and didn't know that there are different names for same camera. I must tell you that I am a fussy customer and when I was approached by SLR team, they were very impressive they explained me a lot of technical things in detail.I must say If I have to make another purchase I wont hesitate for a minute I ll again do it with SLR hut and ll definitely recommend this to family and friends. Also its worth mentioning that their customer services standards are five stars. p.s. my husband loved his surprise present !!!
After looking locally for the camera I was after which was the Canon Powershot SX50. The Prices were a lot more expensive than what SlrHut were offering. At first I was hesitant to use this company because of not knowing much about them, but after using them I was pleasantly surprised at the service and speed of delivery. The Camera was shipped from America and only took 5 working days to get to me. The plug with it was English which I was worried about but after phoning they reassured me it would be an English plug. I am glad I used this company and will not hesitate next time I need to order something off them.
I was looking for a Canon 5D mk iii, and happened across the SLRHUT site. I placed the order and almost straight away Jackie called me up to inform me of a couple of decent offers and the shipping process. My order arrived at couple of days early and was exactly as it should have been. All I can say is you can completely trust the guys there and trade with complete confidence.
I was looking for a new DSLR Nikon camera, and found SLRhut after a search. The price for the camera I chose (Nikon D3200) was amazing, beating all other retailers by a considerable margin. Plus it came with a wee starter pack, which was a bonus! I was a bit worried about ordering from an overseas company (they have a UK office, but are based in USA, and I live in Scotland) but once I called to confirm order details my mind was put at rest. I thought the language barrier (broad Scottish accent) might have proved a problem, but not so! The staff were amazingly friendly, and so helpful. They also knew their products inside out, something lacking in some other retailers. They had checked reviews regarding the camera, and some had noted the standard battery life was sometimes quite short, so the staff at slrhut recommended the long-life battery, and did that at a special discounted price for me too. Delivery time outstanding! Bearing in mind the locations involved, I confirmed the order on Monday late morning, and was given a tracking number. I was able to watch the progress of my items all the way from New york, to England, to Scotland and finally here to my home! I paid a little extra for the express delivery (3 - 5 working days) and it arrived on the Wednesday afternoon! I even got a text to say it was arriving early! Product arrived safely, well packaged and exactly as it should be. I'm over the moon with it. Would I use SLR hut again? Absolutely! I really can't recommend them highly enough. Fast, efficient service by friendly staff. And at a good price too. I'll definitely be buying more from them!
I WAS SEARCHING FOR ONE NIKON D 3200 ,ALMOST 2 MONTHS IN ALL THE AWAILABLE SHOPS IN UK , ATLAST THE CHEEPEST AND RELIABLE SHOP ,IT WAS SLR HUT. THANKS VERY MUCH AND RECOMMENDING EVERYBODY 100%.THEY SAID THE ITEM WILL BE DELIVERED IN 7 DAYS, BUT I GOT IT WITHIN 48 HRS THANKS
Excellent company, recommended by a friend, very happy with my lens as purchased. Delivery was within five working days when standard is ten to fifteen so was very pleased. Very friendly call from customer service prior to despatch. Cannot fault them.
This is the first time I have used SLRHut, and the whole experience has been first class. I didn't realize that the camera was to come from New York, but it only took three days, and I could follow it's progress all the way....fantastic job. Well done. I would not hesitate to use SLRHut again.
I ordered my camera and lens in the US on Tues evening at about 6pm and received it in the UK 9am on Thurday-------unbelievable. The service from the sales team was 5***** as well, would definitely recommend SLRhut
Very efficient, ordered Sunday night in Uk received in 4 days (Thursday) even though shipped from United States (expected to be between 7 to 10 working days)! Camera Lens wasn't original version ordered but in stead was a far superior upgraded version (only just being released in UK) at no extra cost - over £250 extra in UK. Checked web sites and confirmed better version, Queried with Slrhut and assured they have knowingly upgraded for same cost. Very pleased and would both recommend and use again.
Well I must say i am really impressed, I have been internet shopping for many years and there have been good and bad deals. This makes me cautious of any unknown company, many say fast shipment and great customer support but dont actually live up to the expectations they insinuate. SLRHut however have, by far, exceeded my expectations! A phone call 2 minutes after ordering on line to check all was correct before shipment, instant shipment arranged, lost of emails keeping me up to date with the transatlantic journey of my item and a tracking system to bet all others where every step of the journey was fully documented online and live.
I would highly recommend this company to supply you with your photo/electronic equipment, its the best ive used!