Les Cookies nous aident à optimiser voter expérience en ligne. Ils sont aussi utilisés à des fins statistiques, pour les réseaux sociaux, pour s’assurer de la qualité, ainsi qu’à des fins marketing avec nos partenaires. En continuant, vous acceptez cela.En savoir plus.
No matter where I go in the world, I struggle to find the customer service that is often delivered by American companies. On this occasion I purchased a Cannon digital slr camera and a package. I dealt with Tom (ext 323) and also Jack Greene (ext 311), both delivered superb service. I think it is fair to say, the only good deal is the deal you are happy with, as it was on this occasion. The price was competitive, the package was a graet deal and yes even the little extra they got me to buy I can say I was happy with. I have made the purchase with confidence and hope the after sales service is equally as good. It should be noted, I am writing this review as I await the delivery of my goods. It is fair to say, the service so far has been friendly, punctual, efficient and informative. Thank you for your efforts so far.
I ordered the Speedlite 600 EX RT. Was cheaper then the places I checked. After order, was kept informed of delivery updates via DHL. Would have also ordered the 6D (WG) but they had no stock when I ordered! Happy customer.
Really impressed with SLR Hut. Fantastically competitve prices, great products. Excellent communication - had phone calls and emails keeping me fully up-to-date with my order. Went for the 'rush' delivery as I'm going on holiday and wanted to ensure that my lens arrived in time. Ordered Saturday, arrived (from USA) on Wednesday. Fantastic.
Best price for iPad 2's I could find online. Unfortunately their batch of iPad 2's were faulty so I had to pay £50 to upgrade to the iPad 3. They were polite and helpful about this but would have been good to avoid the problem in the first place. I guess sometimes these things are unavoidable.
found slrhut online and took some time to decide to purchase online but the price difference from the high street was too tempting . after placing my order for a tamron 28-270 lens which by the way is a fantastic lens for the money , I received an email asking me to contact then for confirmation of order which I thought was a bit odd but phoned and spoke to what I thought was a add on sales pitch but ended up being a very polite efficient discussion which ended with a half price deal on some filters , I have checked the prices of these filters online and the discount is genuine . I didn't realise at first my purchase was coming from America but was surprised at the speed of delivery , 3 days , I cant speak highly enough of my first experience of slrhut and will recommend them .
I searched Google for the product and looked at a lot of sites. SLRHUT was the cheapest. On placing the order and given a tracking number I was concerned the product was coming from the US. I thought it would take ages and even get charged import duty. I was wrong it was extremely fast as if it was coming from the UK and there was no duty to paid. I would recommend SLRHUT.
Ordered on line but was asked to call to confirm, person on the phone very helpful, and this was a UK Bank Holiday. Ordered 5pm Bank Holiday Monday was able to track all the way, was delivered on Thursday - terrific. Purchased a Canon 600D with 18-135 lens still getting used to it, but I am loving it.
After a long time searching the web, decided to give SLRHUT a try, and so glad I did, placed my camera order and received an email telling me to contact them, called and got an upgrade accessories pack at a good price (thanks to Jack Greene you made my day) got my DHL tracking number and was able to track my package all the way to delivery, I would recommend you try SLRHUT for your next camera purchase, will I use this company again you bet 5 stars from me
Had never dealt with SLRHut before....Had to think long and hard before I decided to run with them....And now, I am so glad I did...They offered a service which I would give 5 stars plus.... It really was that good.... As for the Sony a99...First impressions are that it is a great camera...I am upgrading from the Sony a77....And to me, it is a big step up in quality...
I was incredibly surprised by how quick the canon 24mm 1.4 lens got delivered to me. Also very pleased with the fact they use DHL tracking service which allowed me to know all the time where the product I had purchased was. It is not important the fact their costumer service was excelent. Probably one of the best customer service I have had the pleasure to deal with when purchasing an item through the internet. My bank declined the purchase for various reasons but they still made it possible to enjoy an excelent service and, as mentioned before, a quick and efficient delivery.
Very happy aswell with the fact the lens I purchased was very safetly wrapped up which says a lot about their efforts to offer an excelent service.
Ordered Sigma Lens and after placing order found negative comments about SLR on Internet so was concerned that I might have made a mistake but lens was delivered within timescale promised in good working order and first results on Canon 60D look promising. I did receive a phone call offering offer on filter pack but declined and then only contact was tracking information which was easy to follow and accurate.
SLR Hut has provided a first class service with very good prices for products. Amazing delivery times - 48 hours from New York to Cornwall. Good services from the telephone response guys at SLR Hut when I needed to contact them. And my usual cynicism over the purchase of 'extra' warranties was dispelled when I was offered an additional 3 years for just £15. Top marks, guys!
Started exploring with Canon 600D with 18-135mm lens.
I have passion to photography.. i used to make good photos (appriciated by friends) using small camara, i used to have dream to have a camara like this (600D with 18-135 mm lens), by having this my dream come true that i will definetely take wonderful photos especially of my little son (2+) ...
Nikon D5100 ordered and delivered within 3 days. Sooner than I thought it would be.
SLR Hut were significantly cheaper than any other High Street and online retailer.
Communication with SLR Hut was first class and would have no hesitation in using this firm again. They did call me after I placed the order to say there was an unadvertised AMEX surcharge but gave option to use a Mastercard instead. The agent wasted no time in trying to sell some peripherals but wasn't pushy.
I can't wait to get out there and start using the camera.
I searched the Internet for a new Panasonic Lumix FZ200 Digital Camera and slrHut came up with best price and a few goodies thrown in. From the website (and phone business times) it was clear that the call centre was in the US and routed through a London UK office when calling the company. However I placed an order and paid for the camera and a case and shortly after got a mail asking me to contact sales to clarify the order and shipping (as I had mentioned this was a birthday gift and wanted to be sure the 7-10 day shipping was good and wanted a plain wrapper). Anyway before I managed to call john patrick from sales rang me and put me at ease saying the shipping would be on time and it will be delivered in a plain box. He was good to mention that the default battery was good for +- 500 shots and I might like to buy a hi output battery "which I had intended to do anyway here in the UK" so I agreed to include the extra battery an he also threw in a UV filter for the lens. So that was on the 28th May and following the DHL tracking it arrived at my door at 11:00 am on the 30th May Well done DHL (and SlrHut) Shame the case did not ship and I had to make a call to customer services but they agreed to ship it out the same day. (the complementary email asking me to contact sales followed and I called but was told to ignore its system generated) oh and one update email had the correct order number on but a wrong name (not mine) again a system glitch. However having unpacked and checked the camera everything else is there and a good array of extras (2x8mb SDHC cards, a small gorilla style tripod, lens cleaning material, protectors, usb/SDHC reader, card case and the free UV filter. I'm now excited waiting for the 10th so I can see how my over'arf likes her 50th birthday present. In Summary: - Ok this is shipped from the US but its a global shopping market so why not (I buy enough tat from China). and I would expect Panasonic to honour any warranty regardless of where its purchased. - Price was at least £50 cheaper than almost anywhere else on Internet. - No issues with Customs like some of the stuff from China - Really helpful guys on the phone lines though I did have to wait a few minutes when calling (and its routing through London so not a US dial number). - Yes they would love to sell you more but is that not what business is all about? - Brilliant shipping from US to Suffolk England in 48hours (though I only requested and paid for 7-10 day shipping).
What more can I say? ...... other than if the camera is as good as the service from SlrHut then I'm happy.