Avis - eGlobal Central Europe

Avis - eGlobal Central Europe

Bon
8.7
sur 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Evaluer ce site
435 Avis Trustpilot
|
Avis le plus récent
MontrerCacher Répartition de la note
Répartition de la note

Avis

A propos

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

AVOID, AVOID, AVOID.

I had the misfortune of dealing with this company and will NEVER deal with them again after my experience.

I ordered a phone from this company on 5th March last. I cancelled the order on the 6th March as I had concerns about the suitability of the phone for use in Ireland. I cancelled the order via Livechat. The CS rep said it was cancelled. I contacted them again on the 7th March to ask about how long the refund would be and was informed 4 to 5 days. I contacted them again on 10th March, again to enquire about my refund and was informed that the order was despatched. When I got home that evening, the phone had been delivered. I then spent 5 days trying to contact them via their Livechat Service and email to no avail. They actually cut me off several times on Livechat once they knew what I wanted. I opened a Paypal dispute as a last resort.

On the 13th March I wasted 3 hours on their Livechat service but got no where. Their only response to me was that I would have to close the Paypal dispute before they could action any remedy. "I could always reopen the dispute" I was informed! Shep the dog knows that once a Paypal dispute is closed then it cannot be reopened.

One of their CS reps finally agreed to collect the phone and return it to China. At that stage I had lost all faith in the company and had great reservations about returning this item to China. I did not believe the company to be trustworthy and could see problems with them once the item was returned. I was pretty sure that my phone would be "lost" or held up forever in Chinese customs etc

At that stage the phone had been reduced in price by about €21 since the order was cancelled. I very reluctantly offered to keep the phone if I received a refund of €21.The CS rep I was talking to was again insisting that I cancel the Paypal dispute before they would either collect the item or issue me the partial refund. I eventually got the partial refund on the 26th March after 2 weeks of constantly trying to contact them.

This company is almost impossible to contact once your money is paid over. They made a mistake on my order and it took over 3 weeks to get it even partially resolved. I would think that any warranty they offer is completely useless, especially once the 45 day Paypal limit has expired.

Eglobal might like to market themselves as some kind of cheap Amazon but they are nothing of the kind. AVOID, AVOID,AVOID.

Almost forgot - I was supposed to get a free set of headphones with the phone worth €25 or something. Guess what? I never got them!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

great

i ordered my phone Friday evening and received it in Ireland monday morning. very quick delivery and 250 euro cheaper than what i would have paid in the shops. i have just ordered two more items and will use this site again if i need anything else
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent Service!!

Fast shipping, excellent service, great item and good price.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

5 stars!

ottimo venditore, acquistato la nikon 5300 con obiettivo 18-140, il corriere dhl e arrivato in 2 gg dalla data di spedizione!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Ottimo venditore

Acquistato obiettivo per la mia reflex, arrivato in tre giorni!!!
Ottima la comunicazione, sempre aggiornato via mail.
Consigliatissimo
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

good experience

very fast delivery with DHL , i can say this a good experience,reccomended !!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Cheap & fast

Fast delivery and really good price, i will buy again from eglobal :)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Fast, best price, good comunication

Very good experience.
Order has been shipped in acceptable time and arrived in only few days.
The lens is of recent manufacture (new model lens cap) and fully functional.

I only have preferred a more padded package.

Thank you,
Mattia

Order number: #5051550
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Is Hongkong in the suburbs of Liège?

I ordered a compact camera on E-Global two weeks ago on tuesday night and received it on friday morning deliverd by DHL. Fascinatingly fast delivery !. The product coresponds perfectly to my order and to the description made on E-Global's site, and up to now it works as expected..

This was my first order at E-Global. I hope my following orders will meet the same standards of excellence.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

on problems,great products

made two purchased from eglobal,a nexus 10 tablet and a panasonic tz40 camera.both items were priced much cheaper than any i could find localy. the nexus 10 i have 6 weeks ,used by the whole family every day and no problems ,a great product.the camera just recently and also works fine ,both came with english instructions and compatible chargers.postage was with dhl again no problems there,fast and could be tracked.will deal with eglobal again in the future.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great prices, quick delivery and very good customer service!

I've already ordered twice from eGlobal central and both items were as described and delivered quickly. Also customer service replies fast and solves efficently every problem it may occur.
Definitely suggested!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Ottimo venditore - Spedizione veloce e sicura

Ho avuto la possibilità di provare Eglobal Central Europe acquistando per ben 2 volte materiale fotografico. In ebtrambi i casi ( Tamron 24-70 + Samyang 14mm ) il servizio è stato buono. Al momento lo consiglio.
David
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Quick and professional order

I placed an order on eGlobal because I found out it was the cheapest for the phone I was looking for.
They were the cheapest, but they are very quick to. Trace code was received very quick en the phone was in perfect condition received.
Order nr: #5051217
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

wonderful

Fast shipping and very seriously. product conforms to the description
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

superfast

Good price and superfast delivery
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Shipment very slow

Still waiting for my bose Soundlink mini 12 days after ordering, with no signs of the product being shipped. I am worried.
eGlobal Central Europe

Réponse de eGlobal Central Europe

Dear Tristan,

Thank you for your message.

Would you please provide your order number for further assistance.

We sincerely apologies for the inconveniences caused.

Should you have any further enquiries, please feel free to contact us.

Best Regards,
eglobal central (EU)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Good but could improve

I've ordered a canon 7D.
Good price, rapid shipment ... but box not sealled (for a new product?) and french language not available, only japanese and english (your website is .eu ... so europe)
I've written to your support, for them, it's normal.
For that reason, i will not order a camera to your website anymore.
Maybe lens ... i'll see.
Thanks for reading.
Regards,
Samuel Casoli

Cet avis a été signalé par l'entreprise pour contient des informations sensibles à propos de l'entreprise (par exemple le nom d'un employé).

Notre service relation client est en train de vérifier le contenu de cet avis.

Suivant le résultat de la vérification, l'avis sera soit supprimé, soit remis en ligne sur la plateforme Trustpilot.

Consultez ici nos directives concernant les avis.

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

spettacolare

Nessun costo di dogana e il mio smartphone LG g2 funziona perfettamente! La spedizione é tutta tracciata con dhl è mi é arrivata in 4 gg lavorativi! Lo consiglio a tutti

eGlobal Central Europe Support

A propos de...

Aller sur eGlobal Central Europe

Engagement Trustpilot

Afin que tous puissent bénéficier de meilleures expériences d'achat en ligne, nous faisons tout notre possible pour éradiquer les faux avis sur notre site. En savoir plus.

Si vous soupçonnez quelqu'un d'écrire de faux avis sur le profil de cette entreprise, faîtes-le nous savoir. Contactez Trustpilot ici.

Abonné Trustpilot

Cette entreprise a souscrit aux services Trustpilot Business.Pour en savoir plus sur les services Business de Trustpilot, cliquez ici.

Aucune entreprise ne peut effacer ni censurer les avis clients, abonnée ou pas.